Shannon Stifel Personal Lines CSR
Shannon Stifel

Personal Lines CSR

Diana Kilgore


Diana Kilgore Mother of two, world traveler, and Harding & Jacob Controller Direct Phone: (440) 871-7261, Ext. 28 Email: [email protected] Diana joined H&J in 2013 and manages the overall direction, coordination, and evaluation of the agency’s accounting and finance. She holds a Bachelor’s degree in Business Administration from Kent State University. Outside of work, Diana…

Wendy Fandrich

Personal Lines CSR

Wendy Fandrich Animal lover and Harding & Jacob Personal Lines CSR Office: (440) 871-7261, Ext. 16 Email: [email protected] Wendy began working in personal lines in 1986. She has been happily married for thirteen years. Now that their children are grown, Wendy and her husband enjoy hiking, camping and taking their three dogs to the parks.…

Barbara Nader Personal Lines Rater and CSR
Barbara Nader

Personal Lines Rater & CSR

Irene Ott

Personal Lines CSR

Irene Ott Harding & Jacob Personal Lines Manager Office: (440) 871-7261, Ext. 17 Email: [email protected] Irene started working in insurance in 1982. She has experience in personal and commercial lines. Irene is an avid reader and a Cleveland sports fan. Outside of work, Irene dedicates her time to the American Society for the prevention of…

Yvonne Michalak

Commercial Lines CSR

Yvonne Michalak Commercial Lines CSR Office: (440) 871-7261, Ext. 18 Email: [email protected] Yvonne has been a part of Harding & Jacob’s commercial lines team since 2012. She has several years of industry experience and is licensed in Ohio Property and Casualty insurance. Yvonne plays a central role in the day to day administration of our…

Trista Glanco, CISR

Commercial Lines Manager

Trista Glanco, CISR Mother of two, Pittsburgh sports enthusiast and Harding & Jacob Commercial Lines Manager Office: (440) 871-7261, Ext. 11 Email: [email protected] Trista began her insurance career in 1997 with Westfield Insurance. She started in the mailroom and worked her way up to the commercial lines department. She brings almost 20 years of commercial…

John Warfel

Agency Advisor

Office: (330) 204-5061 Email: [email protected]

John Wilson, Jr.

Insurance Advisor

Office: (440) 478-0363, Ext. 10 Email: [email protected]

Fred Jones Cleveland Insurance Advisor
Frederick Jones

Insurance Advisor

Frederick Jones Historian, diligent businessman, and Harding & Jacob Insurance Advisor Direct Phone: (440) 871-7261 Email: [email protected] Frederick Kuper Jones, a Chicago native, relocated to Cleveland in 1957 and graduated from Cathedral Latin School in 1961. He graduated from Xavier University with a degree in History and Philosophy in 1965, and continued on to obtain…